1300 88 33 16
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Secret Customer Options for a 'Car Sales' Business...


On-site Assessment 

One of our associates will visit your establishment and make inquiries to purchase a new car. The visit will be assessed using our CPSM methodology - This refers to the Cleanliness of the premises both inside and out. The maintenance of the premises again both from an external and internal perspective. The products assessed will be graded on several criteria including but not limited to, presentation and availability. The visit will also be critiqued on the service that our associates receive including speed, attentiveness and manners. Your assessor will be sure to test the majority of your facilities and provide the appropriate feedback on the CPSM form. 

CPSM - Cleanliness - Product - Service & Maintenance.

Cost - $175.00 This will include the initial visit and a follow up inquiry. 


 - Click Here to View an Sample Report - 
  







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Number of visits



Phone Assessment

One of our associates will make a phone enquiry regarding the purchase of a new car. The Associate can assess any subject matter you should so wish including, whether or not the sales person tried to offer them a test drive, spoke about special offers, any other information you require your team to share with phone enquiry customers.  

Your staff membe
r will be assessed on general manners and professionalism, the helpfulness of the information given and the knowledge of the establishments facilities. 

Cost - $99.00 - This includes the initial call and a follow up enquiry.



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Number of Assessments




Email Assessment

One of our associates will make an email enquiry regarding the purchase of a new car.The associate can assess any subject matter you should so wish including, special offers, or whether such things a a free test drive were offered. Any other information you require your team to share with potential customers can be added to the assessment criteria.  

Your staff member will be assessed on general manners and professionalism, communication skills the helpfulness of the information given and the knowledge of the establishments facilities. 

Cost - $99.00 - This includes the initial call and two follow up emails. 



Secure Payment with Paypal
Number of Assessments

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1300 88 33 16

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